Refunds and cancellation
Paid memberships are not on sale yet. This page will hold the full terms before they are.
Draft awaiting legal review
This page summarises how the platform is built today. The final, legally reviewed policy will be supplied by CWC Playground before launch.
When paid access begins
Paid access begins only after your payment has been captured and verified by our server. Starting checkout or approving a payment mandate doesn't open it by itself.
When a plan period ends
A 48-hour grace period follows the end of a paid period, so a delayed renewal confirmation doesn't lock out a paying family.
Refunds and cancellation
Refund and cancellation terms are being finalised. They will be published here before any paid plan goes on sale.
Contact
Questions about payments: connect@childrenwhocode.com